There is always risk when artwork and other items of a delicate nature are handled, packed and transported. We believe no artwork or valuable should be transported without insurance. We have all the insurance that we are legally required to carry. Our liability for your shipment is limited to $0.60 per pound as stated on our bills of lading and Standard Terms and Conditions. This limit of liability is standard in the storage and transportation industry. The vast majority of our clients maintain their own insurance on artwork and household property with “wall-to-wall” coverage. This coverage normally applies even while goods are in our care and we always advise you check with your personal advisors and current policies. Should this not be the case, we can refer you to a provider through our partnerships with major art insurers.
RoboVault has been accredited by AXA, Chartis, Chubb, Fireman's Fund and LLoyd's of London as an approved storage vendor for high value art, antiques and valuable collections. RoboVault and it’s fine art division, FAAS, have implemented operating procedures and policies that have been rigorously evaluated to assess specific risk and safety factors to assure the safety and security of stored contents. Our seasonal hurricane storage program was designed to ensure maximum protection for our clients’ valuables while the risk of hurricanes is at its peak. In the unfortunate event of natural disaster or damage due to water, fire, smoke or mold, our experienced staff will work closely with your insurers and conservators to assess and document damage. We can also provide removal and transportation services to aid in restoration. We strongly believe in the art of protective planning. Please contact us for more information regarding seasonal storage and hurricane contingency planning.